Your Payflow account includes basic customer service support. You can customize your customer service support to suit your business needs by upgrading your technical support packages.
Unlimited email support
Toll free telephone support, 5 AM to 6 PM, 7 days a week (except PayPal holidays)
Email notification of issues that may affect transaction processing
2 hours of integration support
Unlimited email and Web support
Toll free telephone support 24 hours per day, 7 days a week
Priority routing of support calls
Email notification of issues that may affect transaction processing
4 hours of integration support