Payflow® ACH Payment Service Enrollment

Field

Description

Required?

Who is (are) your primary customer(s)?

Select Business to Consumer (B2C) and/or Business to Business (B2B).

Yes

What % of your proposed ACH transactions will be:

Enter the estimated percentages for B2C and B2B.

Yes

Are you familiar with NACHA** regulations?

Respond Yes or No.

Yes

Field

Description

Required?

Why does your business require ACH payment processing? (be specific)

Specify why your business needs to process ACH payments and in what circumstances ACH will be used as a payment method.

Yes

What type of ACH payments will you be processing?

Check the boxes for the types of ACH transactions you will be processing.

Yes

How will you receive the ACH payments you intend to process?

Do you receive payment information by Phone, Internet, or Other. If "Other," please specify.

Yes

Will your ACH payments be submitted daily?

Respond Yes or No.

Yes

Field

Description

Required?

Methods used to solicit customers

Specify all methods used to solicit customers, such as direct mail, outbound calling, your Web site, face-to-face, or other methods.

Yes

Do you ship goods to customers post order?

Is there a delay between accepting the order and shipping the goods? Respond Yes or No.

Yes

If so, what is the Number of days required to prepare shipment for delivery to customer from date of order?

If the answer to the previous question is Yes, enter the number of days.

If Yes on previous question

Field

Description

Required?

How often do you bill your customers?

Check the appropriate boxes for your customer billing schedules. If "Other," please specify.

Yes

What method do you use to bill your customers? (give examples)

Specify the methods that you use to bill your customers, such as printed invoice, online bills, or other methods.

Yes

What is your standard Customer refund policy?

Select the appropriate option for your refund policy. If "Other," please specify.

Yes