Virtual Terminal - Enter Your Order

This page enables you to manually perform a Sale, Authorization, or a Credit (if applicable) transaction using the Virtual Terminal. For more information, refer to Virtual Terminal.

Payment Information

Enter the payment details for the transaction.

Field

Description

Currency

Select the currency type of the transaction from the drop-down menu.

Net amount

Enter the payment amount for the item, without shipping charges and taxes.

Shipping

Enter the shipping charges for the transaction. If you want to apply taxes to the shipping amount, select the Apply tax to shipping checkbox.

TVA rate

Enter the sales tax rate for the transaction.

Tax amount

The tax amount is automatically calculated based on the numbers you entered in the fields above.

Total

The total amount that the customer will be charged for the transaction is automatically calculated based on the numbers you entered in the fields above.

Description

Provide details about this transaction for future reference. You can use this information to search for the transaction at a later time. This information dos not appear on your credit card statement.

Invoice ID

Enter a unique (non-repeated) alpha, numeric, or alpha-numeric value to prevent accidental payments (by blocking duplicate invoice IDs). The Block Accidental Payments setting can be modified under Profile > Security and Risk Settings > Payment Receiving Preferences > Block Accidental Payments. The default is set to Yes. If reset, it can be used for any information without any unique, or alpha, numeric requirements.

Regardless of the setting, this information does not appear on your credit card statement. Also, this field does not appear if you are performing a Credit transaction.

Transaction Information

Select a transaction type and enter the credit card information for the transaction.

Field

Description

Transaction type

Select a Sale, Credit (if applicable), or Authorization from the drop-down menu. For more information, refer to Transaction Types.

Card type

Select a card type from the drop-down menu. Only the card options displayed in the drop-down menu are supported.

Card number

Enter the credit card number without any spaces or dashes. For example, 5105105105105100

Expiration date

Enter the credit card expiration date in the following format: mm/yyyy

CSC

Enter the credit card’s card security code to verify that the customer is in possession of the actual credit card. For Visa, MasterCard, and Discover, this three-digit number appears on the back of the card after the credit card number. For American Express, this four-digit number appears on the on the front of the card above the credit card number. For more information, refer to Card Security Code.

Billing Information

Enter the billing information for the transaction. This is the address where the customer receives their credit card statements.

Field

Description

First name

Enter the billing contact's first name.

Last name

Enter the billing contact's last name.

Country

Select the billing contact's country of residence form the drop-down menu.

Billing address

Enter the street number and name of the billing address. This is the address where the customer receives their credit card statements.

City

Enter the city of the billing address.

State

Enter the state of the billing address.

ZIP

Enter the zip code of the billing address.

Phone

Enter the phone number of the billing contact.

Email

If you have enabled buyer notifications and want to send the customer an email notification regarding the transaction, enter the customer’s email address.

Shipping Information

Select one of the following options:

Click Review to proceed to the Review Your Order page to verify the information you input. On that page, click Submit to process the transaction or Edit to return to this page to make modifications.